EU Voice Bot Calls Are Down - 2026-07-17
Resolved
Jul 17, 2026 at 8:19am UTC
Issue is resolved.
In the EU region, all Bot traffic was affected during the incident. Bot requests could not be processed successfully, resulting in a temporary disruption of Bot services.
This has occurred On July 2026-07-17 UTC:
• 07:50–07:58 UTC
• 08:35–08:50 UTC
• 10:56–11:02 UTC
Aggregate customer impact: 29 minutes across three separate occurrences.
Affected services
Bot connectivity EU
Created
Jul 17, 2026 at 7:50am UTC
In the EU region, all Bot traffic was affected during the incident. Bot requests could not be processed successfully, resulting in a temporary disruption of Bot services.
This has occurred On July 2026-07-17 UTC:
• 07:50–07:58 UTC
• 08:35–08:50 UTC
• 10:56–11:02 UTC
Aggregate customer impact: 29 minutes across three separate occurrences.
Affected services
Bot connectivity EU