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Downtime
Real-time traffic is down
May 18, 2026 at 12:38pm UTC
Affected services
Bot connectivity EU
AI Agent platform EU
SIP connectivity EU
Phone numbers EU
Recording EU
Voice translation EU
Resolved
May 18, 2026 at 4:40pm UTC
The issue that affected around 30% of the Bot calls in the EU region was resolved
Affected services
Bot connectivity EU
AI Agent platform EU
SIP connectivity EU
Phone numbers EU
Recording EU
Voice translation EU
Created
May 18, 2026 at 12:38pm UTC
We’re currently investigating an issue affecting Bot connectivity in Live Hub Europe.
Our team is actively working on it, and we’ll share updates as soon as possible. Thank you for your patience.
Affected services
Bot connectivity EU
AI Agent platform EU
SIP connectivity EU
Phone numbers EU
Recording EU
Voice translation EU