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Maintenance

Maintenance Notification - IAM Upgrade 2026-05-31 (Sunday)

May 31, 2026 at 10:00am UTC  –  May 31, 2026 at 10:00pm UTC
Affected services
Web UI connectivity

Maintenance
May 31, 2026 at 10:00am UTC

Kindly note that a Live Hub IAM upgrade has been scheduled for May 31 2026. During the maintenance window, functionality related to log in page might be limited. All other functionalities are expected to fully operate. We are upgrading the IAM component to version 3.10, which includes important bug fixes and enhanced security features.

Upgrade Details:

Scheduled Start Date & Time: 2026-05-31 10:00 (UTC) - Sunday
Scheduled End Date & Time: 2026-05-31 22:00 (UTC) - Sunday

✅Expected Downtime: No Downtime Expected
✅Customer Impact: No service impact
⚠️Affected Systems: Live Hub Log In Page might have some disruptions

Upgrade Highlights:

We are upgrading the IAM component to version 3.10, which includes important bug fixes and enhanced security features.

Our team will monitor the entire process and ensure the Platform Portal works as expected following the upgrade.

If you encounter any issues or have questions during or after the upgrade, please don't hesitate to contact our support team by opening a TA (Technical Assistance) ticket with us. We are here to assist you.

Thank you for your continued trust in AudioCodes Live Hub.
Best regards,
Live Hub Team