Incidents | AudioCodes Live Hub Incidents reported on status page for AudioCodes Live Hub https://status.livehub.audiocodes.io/ https://d1lppblt9t2x15.cloudfront.net/logos/7db10da853090f18b5823eed67dc3866.png Incidents | AudioCodes Live Hub https://status.livehub.audiocodes.io/ en Scheduled Maintenance Notification 🛠️ 23/11/25 🛠️Sunday https://status.livehub.audiocodes.io/incident/770926 Sun, 23 Nov 2025 08:30:00 -0000 https://status.livehub.audiocodes.io/incident/770926#6dcd832acf64477c6143279d00b0f18fc78b21c2eb038ea3f5d1753415582c83 Maintenance completed Scheduled Maintenance Notification 🛠️ 23/11/25 🛠️Sunday https://status.livehub.audiocodes.io/incident/770926 Sun, 23 Nov 2025 08:30:00 -0000 https://status.livehub.audiocodes.io/incident/770926#6dcd832acf64477c6143279d00b0f18fc78b21c2eb038ea3f5d1753415582c83 Maintenance completed Scheduled Maintenance Notification 🛠️ 23/11/25 🛠️Sunday https://status.livehub.audiocodes.io/incident/770926 Sun, 23 Nov 2025 08:30:00 -0000 https://status.livehub.audiocodes.io/incident/770926#6dcd832acf64477c6143279d00b0f18fc78b21c2eb038ea3f5d1753415582c83 Maintenance completed Scheduled Maintenance Notification 🛠️ 23/11/25 🛠️Sunday https://status.livehub.audiocodes.io/incident/770926 Sun, 23 Nov 2025 06:30:00 -0000 https://status.livehub.audiocodes.io/incident/770926#604d297672f2483d2d741590987a3b7a2df41075e79a90ebde3815a22388c751 During the 10-minute downtime, the following services may be temporarily unavailable: • Outbound calls • Call transcripts and SIP ladders logs (storage & API) • Updating Bot Connections & Speech Providers ✅ Important: Real-time traffic (active voice calls) will not be affected. Scheduled Maintenance Notification 🛠️ 23/11/25 🛠️Sunday https://status.livehub.audiocodes.io/incident/770926 Sun, 23 Nov 2025 06:30:00 -0000 https://status.livehub.audiocodes.io/incident/770926#604d297672f2483d2d741590987a3b7a2df41075e79a90ebde3815a22388c751 During the 10-minute downtime, the following services may be temporarily unavailable: • Outbound calls • Call transcripts and SIP ladders logs (storage & API) • Updating Bot Connections & Speech Providers ✅ Important: Real-time traffic (active voice calls) will not be affected. Scheduled Maintenance Notification 🛠️ 23/11/25 🛠️Sunday https://status.livehub.audiocodes.io/incident/770926 Sun, 23 Nov 2025 06:30:00 -0000 https://status.livehub.audiocodes.io/incident/770926#604d297672f2483d2d741590987a3b7a2df41075e79a90ebde3815a22388c751 During the 10-minute downtime, the following services may be temporarily unavailable: • Outbound calls • Call transcripts and SIP ladders logs (storage & API) • Updating Bot Connections & Speech Providers ✅ Important: Real-time traffic (active voice calls) will not be affected. Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:25:00 -0000 https://status.livehub.audiocodes.io/incident/709796#34fb4b032d2ec43fdab4c2d0eef2dfc3433b99503c4022599ca205fb89f6c789 Service restored Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:25:00 -0000 https://status.livehub.audiocodes.io/incident/709796#34fb4b032d2ec43fdab4c2d0eef2dfc3433b99503c4022599ca205fb89f6c789 Service restored Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:25:00 -0000 https://status.livehub.audiocodes.io/incident/709796#34fb4b032d2ec43fdab4c2d0eef2dfc3433b99503c4022599ca205fb89f6c789 Service restored Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:25:00 -0000 https://status.livehub.audiocodes.io/incident/709796#34fb4b032d2ec43fdab4c2d0eef2dfc3433b99503c4022599ca205fb89f6c789 Service restored Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:17:00 -0000 https://status.livehub.audiocodes.io/incident/709796#58a27403520d4b4677c88fda18ca74dc2efdf5c18a169021f86bc2d43a728459 Voice Call Processing Failure - the application was unable to process voice calls - calls in progress were dropped, and new voice calls failed to connect. The disruption applied to all types of voice calls, including bot interactions, service numbers, and SIP calls. Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:17:00 -0000 https://status.livehub.audiocodes.io/incident/709796#58a27403520d4b4677c88fda18ca74dc2efdf5c18a169021f86bc2d43a728459 Voice Call Processing Failure - the application was unable to process voice calls - calls in progress were dropped, and new voice calls failed to connect. The disruption applied to all types of voice calls, including bot interactions, service numbers, and SIP calls. Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:17:00 -0000 https://status.livehub.audiocodes.io/incident/709796#58a27403520d4b4677c88fda18ca74dc2efdf5c18a169021f86bc2d43a728459 Voice Call Processing Failure - the application was unable to process voice calls - calls in progress were dropped, and new voice calls failed to connect. The disruption applied to all types of voice calls, including bot interactions, service numbers, and SIP calls. Service disruption in Live Hub EU region https://status.livehub.audiocodes.io/incident/709796 Mon, 11 Aug 2025 14:17:00 -0000 https://status.livehub.audiocodes.io/incident/709796#58a27403520d4b4677c88fda18ca74dc2efdf5c18a169021f86bc2d43a728459 Voice Call Processing Failure - the application was unable to process voice calls - calls in progress were dropped, and new voice calls failed to connect. The disruption applied to all types of voice calls, including bot interactions, service numbers, and SIP calls.